Information regarding our koi for sale.

Selection and importation.

All of our koi shown on our koi for sale pages are 100% hand selected by ourselves in Japan. Simon visits Japan between 3 and 5 times per year depending on stocks available to select koi for our customers. They are purchased from some of the best breeders in Japan, details of which can be found on the dedicated Breeder Information page found on the menu above. Once selected they are boxed by the breeder and collected by our Japanese shipping agents on the day of shipping to ensure no cross contamination is possible. Once they are all collected they are shipped by plane normally from Kansai airport using JAL or Korean Air Cargo. They land some 12 hours later at London Heathrow where they are cleared via the Animal Reception Center (ARC) by our appointed fish clearing agents. Once cleared they are then transported home to Kent where they are acclimatised into the pond for the quarantine period.

Quarantine, Heat ramping and treatment.

Once the koi have been allowed to settle for a few days we start testing them to ensure they are FREE of any parasites or viruses. We take regular skin scrapes to check for parasites and these are treated accordingly. During the one month self imposed quarantine period we ramp the temperature at least 3 times from below 14oC to around 25oC to allow the koi to experience a stressing factor to ensure no KHV is present within the koi. During this time all of the koi from the shipment are housed in the fish house and no nets or bowls are allowed to cross between this and the main pond. If a suspect koi shows clinical signs of KHV during this process, we send either blood samples or fish samples to CEFAS in Weymouth for further testing - any koi shipments showing signs of virus during the process are destroyed in co-operation with CEFAS and DEFRA. We feel it is our responsibility as koi dealers to take these steps irrespective of koi value to ensure the koi we supply to the hobbyist is as safe as possible.

Viewing and purchase of our koi.

Our koi sales are possible through appointment only. This ensures that you as a client receive the best possible customer service during the selection process. During this process there is no pressure to purchase our koi, you may view as many koi as you wish before making a decision to purchase the koi. Once the decision to purchase is made we can either box the koi for you to take home or if there is a temperature difference due to the time of the year then we can hold the koi for you until this is resolved. For koi purchased by customers in autumn with un heated ponds it is possible for us to hold the koi for you. For this we ask a small fee of around £10 for tosai, £20 for nisai and £30 for sansai and above per month per koi to cover its feed and pond space. If the koi is a Tosai (less than 1 year old) then it well probably be held in the fish house where it may experience growth of around 3 - 4 cm per month - although this isn't guaranteed.

Nationwide and World wide koi sales.

We currently are able to ship our koi to customers that are unable to visit us. Since recently adding video to our koi profiles we are able to offer you the customer the best opportunity to view our koi without actually being here. This opens our market to those hobbyist around the UK and indeed the world. If you are located within the UK mainland then we can ship our koi overnight (Tuesday to Friday - 9 am to 12 noon delivery only) to you using APC couriers at £29 per box.  If you are from outside the UK please contact us via email to see if it is possible to ship our koi to your country. We have done this previously and are able to handle all of the export paperwork, health certificates and shipping, with you the client managing the import documentation and customs clearing. Please email us for all Nationwide and Worldwide enquiries.

Payment.

We welcome payment by Cash, personal cheque (cleared prior to koi collection) and all major debit and credit cards. Overseas payments for koi and export services are possible by bank transfer only.

After sales service and advice.

With all to many koi dealers today, you buy your koi and then its all over to you. At Nippon Koi however we pride ourselves in selling you koi with 100% health but also we can provide excellent after sales care and advice. If a koi purchased from us looks ill or you simply have a  question regarding the raising of nishikigoi please email us for advice. If it is an emergency please phone us - numbers on our contacts page. We can offer a call out service to Kent, Sussex, Surrey, and Essex at a sensible rate - please contact for information.